From the Publisher

Welcome to the September issue.

What is it about September? It always makes me feel like we are “getting back to work.” Maybe it’s the end of summer and vacations. The start of school. It feels like this time of year is when we get serious again…about learning, work and finishing up our year’s initiatives as we move towards the year end. Yet, at the same time, this is the start of when we look to the new year. Budgets, plans and marketing initiatives are beginning to take shape for 2019. Love it!

Thank you to everyone that contributed this month.

Enjoy your September issue!
Linda Harden
Contact Center Pipeline
(443) 909-6951