Two Laguna Beach Work at Home
Conferences October 16-17,
and November 14-15

Pick the date that works for you!

  • What's trending in work at home for contact centers and support functions
  • Running great virtual meetings
  • Virtual coaching and performance management - what's different
  • Engagement activities for remote staff
  • Best practices in virtual sourcing and hiring
  • Design and delivery of new hire training
  • Recurrent training - proven models that work
  • Best in class technologies
  • Equipment and ISP provisioning

AMAZING CASE STUDIES FROM FORTUNE 1000s:

  • Brittany Sever - Director Talent Acquisition, Asurion
  • Doug Ward - VP Customer Care, Comcast
  • Tiffany MacDonald - Director Talent Onboarding,Unum/Colonial Life
  • Monique Fischer - Senior Manager, Kaiser Permanente
  • Eduardo Garcia - Alternative Workplace Manager, Best Western
  • Michele Rowan - President, Customer Contact Strategies

FANTASTIC BEACHFRONT LOCATION!

  • Inn at Laguna Beach is 20 minutes from Orange County Airport
  • Room rates of $209/$259 per night - stay for the weekend!
  • Beachfront lunches at Laguna Beach best restaurants
  • Only 35 spots per conference - reserve your seat and hotel room early!

REGISTRATION: $1395 for early bird, then $1495

Learn More/Register Here

More information: Call Michele Rowan, 972-510- 8591 or email [email protected]



Contact Center Pipeline provides smart insights and practical advice for the contact center. Our monthly magazine features in-depth perspectives on the call center market, best practices, industry trends, and technology that impacts the customer experience. Draw upon CCP's analysis to make better decisions about your career and your center. Visit us at www.ContactCenterPipeline.com

If you no longer wish to receive our email, please click here to unsubscribe. Please do not reply to this email, it is not monitored. If you'd like to contact us, please email [email protected].

Pipeline Blog  |  Contact Us  |  Privacy Policy |  Customer Service: (443) 909-6951
Pipeline Publishing Group, Inc.
© 2018 Pipeline Publishing Group  |  PO Box 3467  |  Annapolis, MD 21403