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Two Laguna Beach Work at Home Conferences October 16-17, and November 14-15
Pick the date that works for you!
- What's trending in work at home for contact centers and support functions
- Running great virtual meetings
- Virtual coaching and performance management - what's different
- Engagement activities for remote staff
- Best practices in virtual sourcing and hiring
- Design and delivery of new hire training
- Recurrent training - proven models that work
- Best in class technologies
- Equipment and ISP provisioning
AMAZING CASE STUDIES FROM FORTUNE 1000s:
- Brittany Sever - Director Talent Acquisition, Asurion
- Doug Ward - VP Customer Care, Comcast
- Tiffany MacDonald - Director Talent Onboarding,Unum/Colonial Life
- Monique Fischer - Senior Manager, Kaiser Permanente
- Eduardo Garcia - Alternative Workplace Manager, Best Western
- Michele Rowan - President, Customer Contact Strategies
FANTASTIC BEACHFRONT LOCATION!
- Inn at Laguna Beach is 20 minutes from Orange County Airport
- Room rates of $209/$259 per night - stay for the weekend!
- Beachfront lunches at Laguna Beach best restaurants
- Only 35 spots per conference - reserve your seat and hotel room early!
REGISTRATION: $1395 for early bird, then $1495
More information: Call Michele Rowan, 972-510- 8591 or email
[email protected]
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All rights reserved. Various trademarks held by their respective owners.
Customer Contact Strategies LLC. Dallas, TX United States
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Contact Center Pipeline provides smart insights and practical advice for the contact center. Our monthly magazine features in-depth perspectives on the call center market, best practices, industry trends, and technology that impacts the customer experience. Draw upon CCP's analysis to make better decisions about your career and your center. Visit us at www.ContactCenterPipeline.com
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