Take on any CX challenge with Pipeline+ Subscribe today.

Wall of Fame: Leslie O'Flahavan

Wall of Fame: Leslie O'Flahavan In recognition and appreciation to Leslie O'Flahavan, E-WRITE, our April 2023 Wall of Fame Author.

Wall of Fame: Cognigy

Wall of Fame: Cognigy In recognition and appreciation to Cognigy, our February 2023 Wall of Fame Sponsor.

Wall of Fame: Sangeeta Bhatnagar

Wall of Fame: Sangeeta Bhatnagar In recognition and appreciation to Sangeeta Bhatnagar, SB Global, our January 2023 Wall of Fame Author.

Sponsor Wall of Fame: 2Ring

Sponsor Wall of Fame: 2Ring In recognition and appreciation to 2Ring, our December 2022 Wall of Fame Sponsor.

Wall of Fame: Janet LeBlanc

Wall of Fame: Janet LeBlanc In recognition and appreciation to Janet LeBlanc, President, Janet LeBlanc + Associates, our December 2020 Wall of Fame Author.

Wall of Fame: NICE inContact

Wall of Fame: NICE inContact In recognition and appreciation to NICE inContact, our November 2020 Wall of Fame Sponsor.

Wall of Fame: Dick Bucci

Wall of Fame: Dick Bucci In recognition and appreciation to Dick Bucci, Principal, Pelorus Associates, our October 2020 Wall of Fame Author.

Wall of Fame: Verint

Wall of Fame: Verint In recognition and appreciation to Verint, our September 2020 Wall of Fame Sponsor.

Wall of Fame: Mike Aoki

Wall of Fame: Mike Aoki In recognition and appreciation to Mike Aoki, President, Reflective Keynotes, Inc., our August 2020 Wall of Fame Author.

Wall of Fame: Human Numbers

Wall of Fame: Human Numbers In recognition and appreciation to Human Numbers, our July 2020 Wall of Fame Sponsor.

Author Wall of Fame: Paul Stockford

Author Wall of Fame: Paul Stockford In recognition and appreciation to Paul Stockford, Founder, President and Chief Analyst, Saddletree Research, our June 2020 Wall of Fame Author.

Wall of Fame: LogMeIn

Wall of Fame: LogMeIn In recognition and appreciation to LogMeIn, our May 2020 Wall of Fame Sponsor.

Wall of Fame: Kathleen Peterson

Wall of Fame: Kathleen Peterson In recognition and appreciation to Kathleen Peterson, Chief Vision Officer, PowerHouse Consulting, our April 2020 Wall of Fame Author.

Wall of Fame: WFMSG

Wall of Fame: WFMSG In recognition and appreciation to WFMSG, our March 2020 Wall of Fame Sponsor.

Wall of Fame: Lori Bocklund

Wall of Fame: Lori Bocklund In recognition and appreciation to Lori Bocklund, President, Strategic Contact, our February 2020 Wall of Fame Author.

Wall of Fame: Customer Contact Strategies

Wall of Fame: Customer Contact Strategies In recognition and appreciation to Customer Contact Strategies, our January 2020 Wall of Fame Sponsor.

Contact Center Pipeline Current Issue

CURRENT ISSUE: April 2025

Where WFH is Going

View Digital Issue

SUBSCRIBE SUBSCRIBE

Most Read

Technology

Where WFH is Going

Where WFH is Going
People

AI to the Rescue

AI to the Rescue
People

The Contact Center Talent Crisis – Part 2

The Contact Center Talent Crisis – Part 2
People

Ready for the Next Disaster?

Ready for the Next Disaster?
Operations

Making Remote Work Successful

Making Remote Work Successful
Forrester Wave 20250409
Verint 300x250 20250116
Upland 20231115
Interactions-Celebrity-Keynote_300x250
Cloud Racers
Forrester Wave 20250409