ADVISORY BOARD
The Contact Center Pipeline advisory board consists of industry thought-leaders with extensive experience, and also a new generation of leaders embracing today’s biggest challenges. Our authors frequently cite the board members due to their status within the community and industry as a whole.
MEET OUR ADVISORY BOARD
Dr. Debra Bentson
Alvaria User Group, Nor-Cal Contact Center Association
Jeremy Hyde
President, WFH Alliance
FOUNDING ADVISORS
PAST BOARD MEMBERS
Heather Bissell
Director, Customer CARE, Nordstrom
Colleen Bolton
Customer Experience-Quality, DraftKings Inc.
Principal, Pelorus Associates
Tim Montgomery
Founder & Managing Partner, Alamo Cloud Services
Dan Wallis
Vice President, Shared Services Contact Center, VNS Health
