Find information below about our products, subscriptions and more.
Subscribe to access everything Pipeline has to offer.
You’ll get instant access to our article/issue archives, research, digital issue, and more. Subscribers receive our monthly magazine, in either print or digital format, a full year—that’s twelve monthly issues—of in-depth contact center analysis. (Plus, you’ll be supporting independent, contact center information.) Sign Up
How do I manage my subscription?
Access your subscriber dashboard to check your account status, change your address, update billing information, or upgrade your subscription. To access your dashboard, sign-in to your account, click ‘Menu‘ and then ‘Account‘.
How do I renew or cancel my subscription to Contact Center Pipeline?
Your subscription to Contact Center Pipeline will automatically renew unless cancelled prior to your renewal date.
To cancel your subscription, login to your account, click ‘Account‘ and then click ‘Billing’ from the account page. You will be prompted to enter your email address to receive a secure link to your account billing dashboard.
What if I’m not happy with my subscription?
We offer a no-questions asked guarantee. You can cancel your subscription at any time and get a full refund for any remaining issues. For more information, please view our Refund Policy.
For assistance, please email: support@www.contactcenterpipeline.com
How do I change my address?
Moving? Make sure to take Pipeline with you! To change the delivery address of your existing subscription, please email your address change request to: support@www.contactcenterpipeline.com
Miss an issue?
If one of your issues is missing or damaged, please contact us for a replacement or email: support@www.contactcenterpipeline.com
Want to reprint, syndicate, or excerpt an article?
Please contact us for more information or email: support@www.contactcenterpipeline.com
Questions? Let’s chat
How do I get in touch with Contact Center Pipeline?
Give us a call at
443-909-6951 (Monday through Friday 9am to 5pm ET)
Send us an email
hello@www.contactcenterpipeline.com
For Linda Harden, Publisher
linda@www.contactcenterpipeline.com
For Brendan Read, Editor
brendan@www.contactcenterpipeline.com
For Customer Service
support@www.contactcenterpipeline.com
For Subscriptions
subscriptions@www.contactcenterpipeline.com
Call: 443-909-6951
For Corporate or Group Subscriptions
subscriptions@www.contactcenterpipeline.com
Call: 443-909-6951
More Information on Group Subscriptions
For Advertising Inquiries
advertise@www.contactcenterpipeline.com
Call: 443-909-6951
